FREQUENTLY ASKED QUESTIONS
Find answers to all your questions about our products and services in one comprehensive guide.
General Questions
Stainless steel pipes offer superior corrosion resistance, longer lifespan (50+ years), better hygiene for drinking water, higher pressure tolerance, and are 100% recyclable, making them an environmentally friendly choice.
Our stainless steel products outperform traditional materials in durability, corrosion resistance, and longevity. While initial costs may be higher, the total cost of ownership is lower due to minimal maintenance and longer service life.
Our products are certified to international standards including ISO 9001, NSF/ANSI 61 for drinking water safety, and various regional certifications depending on the market.
Yes, we provide customized solutions tailored to your specific needs. Our engineering team works closely with clients to develop products that meet unique project specifications.
Technical Support
We offer comprehensive warranties ranging from 10 to 25 years depending on the product line. Our warranty covers manufacturing defects and premature corrosion under normal use conditions.
Yes, we provide detailed installation manuals, technical support, and can arrange on-site training for your installation teams. We also offer video tutorials and 24/7 technical hotline support.